ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3.
Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this International Standard may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights.
International Standard ISO 10015 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 3, Supporting technologies.
The role of this International Standard is to provide guidance that can help an organization to identify and analyze training needs, design and plan the training, provide for the training, evaluate training outcomes, and monitor and improve the training process in order to achieve its objectives. It emphasizes the contribution of training to continual improvement and is intended to help organizations make their training a more effective and efficient investment.
These guidelines cover the development, implementation, maintenance, and improvement of strategies and systems for training that affect the quality of the products supplied by an organization.
This International Standard applies to all types of organizations.
It is not intended for use in contracts, regulations, or for certification.
It does not add to, change, or otherwise modify requirements for the ISO 9000 series.
This International Standard is not intended to be used by training providers delivering services to other organizations.
NOTE The main source of reference for training providers should be ISO 9004-2:1991, Quality management and quality system elements — Part 2: Guidelines for services, until superseded by ISO 9004:2000.
Training providers may use this International Standard when addressing the training needs of their own personnel.